Privacy Policy

Eden International  |  Last updated: [November 2026]

This Privacy Policy explains how Eden International Search (“Eden International”, “Eden”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit https://edeninternational.com (the “Website”), when you speak, email or text with our team, and when we provide recruitment services to you or to the organization you work for.

We recruit for the data center industry in the United States. We are a company based in the United Kingdom, so we handle personal information in line with UK data protection law (the UK GDPR and the Data Protection Act 2018) and with the US federal and state laws that apply to us.

Text messaging. If you have agreed to receive text messages from us, please read section 6. We do not sell, rent or share your mobile number or your text messaging opt-in data and consent with any third party or affiliate for marketing or promotional purposes.

1. Who we are

Eden International Search is a company registered in England and Wales under company number 15935120. Our registered office is 3 Greengate, Cardale Park, Harrogate, North Yorkshire HG3 1GY, United Kingdom. We trade as Eden International.

For UK data protection purposes, Eden International Search is the controller of the personal information described in this policy. Our ICO registration number is [ICO registration number].

If you have any questions about this policy or want to exercise your rights, contact us at:

• Email: [privacy@edeninternational.com]
• Phone: +1 (615) 802-9372
• Post: Data Protection, Eden International Search, 3 Greengate, Cardale Park, Harrogate, North Yorkshire HG3 1GY, United Kingdom

2. Who this policy covers

This policy applies to:

• Candidates, meaning people we speak to about career opportunities, people who apply for roles we advertise, and people we identify as potentially suitable for a role.
• Client contacts, meaning people who work for organizations that hire through us or that we would like to work with.
• Referees and other contacts whose details are given to us during a recruitment process.
• Website visitors, meaning anyone who browses the Website or submits a form on it.
• Suppliers, meaning people who work for businesses that provide services to us.

If you apply for a job with Eden International itself, we will give you a separate notice explaining how we handle your application.

3. Information we collect

Depending on how you interact with us, we may collect:

• Identity and contact information, such as your name, job title, employer, email address, phone number (including mobile number), mailing address and LinkedIn or other professional profile.
• Career information, such as your resume, employment history, qualifications, licenses and certifications, project experience, skills, interview notes, assessments and references.
• Compensation and preferences, such as your current and expected salary, bonus and benefits, notice period, preferred locations, and willingness to relocate or travel.
• Work authorization information, where you choose to give it to us or where a client role requires it.
• Communications, such as emails, text messages, and notes, recordings and transcripts of calls and video meetings (see section 7).
• Marketing and communication preferences, including your text messaging consent status, the date, time and method of your consent, and any opt-out requests.
• Client and business information, such as hiring requirements, role details, feedback on candidates, and billing contact details.
• Technical and usage information, such as your IP address, browser type, device information, pages visited and time spent on the Website, collected through cookies and similar technologies (see section 12).

We do not ask for sensitive information, such as information about your health, race or ethnicity, religion, sexual orientation, or criminal record. If a client asks us to collect voluntary equal employment opportunity information, or a background check is required for a role, we will tell you first, explain why, and ask for any authorization the law requires. Please do not send us sensitive information that we have not asked for.

4. How we collect information

• Directly from you, when you fill in a form on the Website, send us your resume, speak with one of our consultants, reply to a message, or opt in to receive text messages.
• From publicly available professional sources, such as LinkedIn and other professional networking sites, company websites, industry publications, conference materials and job boards. We collect only professional information that is relevant to recruitment.
• From other people, such as referrals from colleagues or contacts, references you have given us permission to contact, and clients who share feedback on your application.
• Automatically, through cookies and similar technologies when you use the Website.

If we collect your information from a source other than you, we will tell you within a reasonable time, normally the first time we contact you, and in any event within one month.

5. How we use information and our legal bases

UK data protection law requires us to have a legal basis for each use of personal information. We rely on the following:

• Legitimate interests. We use candidate and client contact information to run our recruitment business: to identify and contact potential candidates, assess suitability for roles, confirm current and most recent employment, introduce candidates to clients, arrange interviews, manage offers and placements, keep in touch about future opportunities, develop client relationships, and keep accurate records. We only do this where your interests and rights do not override ours, and you can object at any time.
• We use information where we need to in order to provide services under an agreement with you or your organization, or to take steps you have asked for before entering into one.
• We rely on your consent to send you marketing text messages and certain other marketing communications, and to use non-essential cookies. You can withdraw consent at any time.
• Legal obligation. We use information where we need to comply with the law, for example tax and accounting records, responding to lawful requests, and keeping records of consent and opt-outs.

We will only use personal information for the purpose we collected it for, or for a compatible purpose. We do not use automated decision-making that produces legal or similarly significant effects on you.

6. Text messaging (SMS)

We use text messages to communicate with candidates and client contacts who have agreed to receive them.

How you opt in

You can opt in by ticking the text message consent checkbox on a form on our Website, by giving verbal consent to one of our consultants during a call (which we record in our systems and confirm by text), or by texting us first. Consent to receive text messages is not a condition of using our services or of being considered for any role.

What we send

Messages about job opportunities that match your experience, updates on applications and recruitment processes, interview scheduling and reminders, and responses to your questions. Client contacts may also receive messages about their open searches and candidate submissions. Message frequency varies depending on your activity with us, typically 1 to 4 messages per month. Message and data rates may apply.

How to opt out or get help

Reply STOP to any message to stop receiving texts from us. You will receive one final message confirming you have been unsubscribed. Reply HELP for help, or contact us using the details in section 1. You can opt back in at any time by replying START.

How we protect your mobile information

We do not sell, rent or share mobile phone numbers, text messaging opt-in data or consent information with any third parties or affiliates for marketing or promotional purposes. We share mobile information only with the service providers that deliver our text messages for us, such as our telephony and messaging platform and mobile network operators, and only for that purpose.

All of the categories of sharing described in section 8 exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We keep a record of your consent and of any opt-out request so that we can show we have honored your choices.

7. Calls, video meetings and recordings

We may record and transcribe phone calls and video meetings to keep accurate notes of what was discussed, for training and quality purposes, and to support our recruitment work. Where the law requires it, including in states that require the consent of everyone on the call, we will tell you at the start of the call and you can ask us not to record. Recordings and transcripts are kept securely and only for as long as described in section 10.

8. How we share information

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising. We share personal information only as follows:

• With prospective employers. We share a candidate’s profile and resume with a client only after discussing the specific role with that candidate and receiving their agreement to be put forward. Each client acts as an independent controller of the information it receives. Under our Terms of Business, clients may use it only to assess and, where applicable, hire that candidate, must keep it secure, and must not keep it longer than necessary or required by law. Clients may store it in the countries where they, their group or their service providers operate, with any safeguards the law requires.
• With referees, where you have asked us to contact them or have agreed that we may.
• With service providers that process information on our behalf and under our instructions, such as our applicant tracking and CRM system, email and productivity software, telephony and text messaging platform, call transcription tools, website hosting and IT support. They are bound by contract to keep information confidential and secure and may not use it for their own purposes.
• With professional advisers, such as lawyers, accountants and insurers, where necessary.
• With authorities, where required by law, court order or regulation, or to protect our rights or the safety of others.
• In a business transfer, if we sell, merge or reorganize all or part of our business, in which case the information will continue to be protected in line with this policy.

None of the above includes text messaging originator opt-in data and consent, which is never shared with third parties.

9. International transfers

Because we are based in the United Kingdom and work with candidates and clients in the United States, personal information moves between the two countries. Some of our service providers store information in the United States or elsewhere. Where personal information is transferred out of the UK, we rely on a recognized safeguard, such as the UK Extension to the EU-US Data Privacy Framework (the UK-US data bridge) or the International Data Transfer Agreement or Addendum approved for use in the UK. Contact us for more information about the safeguards we use.

10. How long we keep information

We keep personal information only for as long as we need it for the purposes set out in this policy, including legal, accounting and reporting requirements. As a guide:

• Candidate records are kept for up to [3] years after our last meaningful contact with you, unless you ask us to delete them sooner or are placed in a role, in which case we keep the records we need for up to 6 years for legal and accounting purposes.
• Client contact records are kept for as long as we have a business relationship and for up to 6 years afterwards.
• Call recordings and transcripts are kept for up to [12] months, unless needed for a specific record or dispute.
• Text messaging consent and opt-out records are kept for as long as you are subscribed and for up to [4] years afterwards, so that we can demonstrate compliance with US telemarketing law.
• Website analytics data is kept in line with the cookie settings described in section 12.

11. Security

We use appropriate technical and organizational measures to protect personal information against loss, misuse, and unauthorized access, disclosure or alteration. These include access controls so that only staff who need information can see it, secure cloud systems, and confidentiality obligations on our staff and service providers. No system is completely secure, but we have procedures to deal with any suspected data breach and will notify you and any regulator where we are legally required to do so. Our clients have agreed to tell us without undue delay about any breach affecting candidate information we have shared with them.

12. Cookies

The Website uses cookies and similar technologies. Strictly necessary cookies keep the Website working and secure. Where we use analytics or other non-essential cookies, we will ask for your consent where the law requires it, and you can change your choice at any time. You can also set your browser to refuse cookies, although some parts of the Website may then not work properly. Where required by applicable state law, we treat a recognized opt-out preference signal, such as Global Privacy Control, as a valid request to opt out.

13. Your rights

Rights under UK data protection law

You have the right to request access to your personal information, to have inaccurate information corrected, to have information deleted, to restrict or object to how we use it (including the absolute right to object to direct marketing), to receive a copy of information you gave us in a portable format, and to withdraw consent at any time where we rely on consent. Some rights apply only in certain circumstances.

Rights under US state privacy laws

Depending on the state you live in, you may have the right to know what personal information we collect and how we use and disclose it, to access it, to correct it, to delete it, and to opt out of its sale, sharing for targeted advertising, or profiling. We do not sell personal information or use it for targeted advertising. You can use an authorized agent to make a request on your behalf, and if we decline a request you may appeal by replying to our decision. We will not discriminate against you for exercising any of these rights.

How to make a request

Email [privacy@edeninternational.com] or write to us at the address in section 1. We may need to confirm your identity before we act. We normally respond within one month under UK law, or within 45 days under US state law, and will tell you if we need more time. There is usually no fee.

To stop text messages at any time, reply STOP. To stop marketing emails, use the unsubscribe link in the email or contact us.

14. Children

The Website and our services are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe we have done so, please contact us and we will delete it.

15. Links to other websites

The Website may link to other websites, such as LinkedIn or our clients’ websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

16. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated. If we make significant changes, we will take reasonable steps to let you know.

17. Complaints

If you have a concern, please contact us first and we will do our best to resolve it. You also have the right to complain to the UK Information Commissioner’s Office (ICO) at www.ico.org.uk, or to the privacy regulator or attorney general in your US state.